Love the Dentist – Private Dental Practice in Mobberley, Cheshire
At Love the Dentist, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. Who We Are
Love the Dentist is a collection of private dental practices located at 28 Town Lane, Mobberley, Cheshire, UK and 09 St John Street, Chester, Cheshire, UK. We are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act 2018.
2. What Information Do We Collect?
We may collect and process the following data:
- Personal Information: Your name, date of birth, contact details (email address, phone number, postal address), and relevant medical and dental history.
- Appointment and Payment Information: Details regarding your appointments, treatment history, payment information, and insurance details.
- Website Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, and pages viewed.
3. How Do We Use Your Information?
We use your personal data for the following purposes:
- To provide dental services and care
- To manage appointments and communicate with you about treatments
- To process payments and handle billing matters
- To improve our services, website, and overall patient experience
- To send updates, newsletters, or promotional material, if you have opted in to receive such communications
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data in line with the following legal bases:
- Consent: Where you have given us explicit consent (e.g., for marketing communications).
- Contractual Obligation: To provide dental care and services as part of your treatment agreement with us.
- Legal Obligation: To comply with UK laws and regulations, such as dental regulations and tax requirements.
- Legitimate Interests: To operate and manage our business, ensuring we deliver a high-quality service.
5. How Do We Share Your Data?
We may share your data with:
- Third-party service providers who assist us with our operations (e.g., payment processors, IT service providers)
- Legal and regulatory bodies, such as the General Dental Council or NHS, when required by law
- Your insurance provider, if necessary for billing or claims
We ensure that any third parties with whom we share your data comply with data protection regulations.
6. How Do We Store and Protect Your Data?
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. This includes secure storage, encryption of data where necessary, and regular reviews of our data protection practices.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
- The right to access your data
- The right to rectification of inaccurate or incomplete data
- The right to erasure (right to be forgotten)
- The right to restrict processing of your data
- The right to data portability
- The right to object to the processing of your data
- The right to withdraw consent at any time (if processing is based on consent)
If you would like to exercise any of these rights, please contact us using the details provided below.
8. Cookies
Our website uses cookies to enhance your browsing experience.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Love the Dentist Mobberley
28 Town Lane,
Mobberley, Cheshire
Email: mobberley@lovethedentist.co.uk
Phone: 01565 874009
Love the Dentist Chester
09 St John Street
Chester, Cheshire
Email: chester@lovethedentist.co.uk
Phone: 01244 350 500